How To Get Your Website Visitors to Call You

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How many visitors come to your small business website? Of those, how many take action and contact you, and how many simply leave?

For small business owners who have a physical store front, usually the primary purpose of your website is to get potential customers to call or stop by your place of business.

Many of the sites I see don’t have a clear “call to action” that asks a visitor to take the next step. Without this, all the hard work you’ve done to get people to your website is usually lost.

click-to-call from the web

One great way to provide a specific call to action on your website is to add a “Click to Call” button. This is a capability that most hosted small business phone systems or hosted PBXs offer, and it is easy to implement. It allows your visitors to press a button to get connected to you on the phone.

Click to Call Benefits:

  1. Provides a call to action for your visitors
  2. Allows you to track which calls come from your website
  3. Many people prefer to contact you by phone instead of email or a contact form

If you have a virtual phone system like RingCentral, you can add a “Click to Call” or “RingMe” button to your website in five minutes with three easy steps:

  1. Choose your button
  2. Get the code snippet
  3. Add it to your site in the footer or sidebar

Video: How to add a Click to Call or RingMe button to your website


In this short screen cast video, I walk through these steps to show how you can add a click to call button  quickly and easily on your blog or website. Take a look at the video and let me know in the comments if you have any questions.

If you are using click to call or call tracking on your website I’d love to hear how it is working out for you. If not, get a free trial at RingCentral and try it out on your site!

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{ 5 comments… read them below or add one }

rudy rupak December 22, 2008 at 4:59 pm

Do you know of anyone else OTHER THAN RINGCENTRAL to offer this service. Ringcentral’s own button is very buggy and I have had it with their lack of support. I am desperately looking for a change.

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Jeff Hopeck February 27, 2010 at 7:58 pm

Had my Phone.com “virtual number” forwarded to my Google Voice number. No dice, didn’t work. So, I forwarded the Phone.com # directly to my cell. Phone.com has excellent customer service, they helped me quickly. For $5 a month for a virtual number it is hard to beat the service.

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Don Campbell December 22, 2008 at 5:09 pm

@rudy – Thanks for the comment.
Phone.com has a click-to-call button feature, and so does Grand Central. Grand Central is free, but Google hasn’t been supporting it very well lately so I don’t know what the future looks like for that service.

Reply

Chris October 21, 2011 at 9:18 am

Hi Mr. Campbell,

Thank you for the screen cast video. I would like to know how would this work if you have international customers? My question is, would the International customer be charged for making the call or would I be charged for receiving the call? Please let me know if you have any ideas on how this would work or if you know of a service provider who has this feature and does not charge the customer if they are calling from another country.

Thanks

Reply

Mark November 17, 2011 at 6:24 am

Some thing new to learn
Thanks for sharing

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