From the category archives:

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SMX Local and Mobile Recap

July 25, 2008

This is the first SMX event I’ve attended. I live in the San Francisco Bay Area so it was nice that the event was held at the JW Marriott in San Francisco. The day started off on the right note – I found $12 parking right across the street, which is kind of amazing for [...]

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Why Use WordPress to Power Your Small Business Website?

July 22, 2008

“I can’t update my website!”
“I’ve got to get my webmaster to do that, but it’s going to cost me…”
“Nooooo, I just hosed my website!”
If you talk to enough small business owners, or friends that want to have a website but don’t spend evenings and weekends tinkering around on the web, you’ll hear frustrations like this [...]

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The Essence Of Great Customer Service: Treat Your Customers Like Kings and Queens

July 3, 2008

It was once said that you can succeed in any business or industry if you learn how to do one thing well: treat your customers like kings and queens.
Businesses establish reputations for themselves based upon how well they treat their customers over time. Getting off on the wrong track can seriously harm a business, while [...]

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Understanding Google Friend Connect

June 7, 2008

I’ve been experimenting with Friend Connect for about 4 days now on my blog. So far I’ve made a lot of new friends, and had 13 new people become “members” of my site without having to implement any special membership system. Many of them have left comments too.

This is emerging as an additional way to [...]

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Using Online Reviews to Get New Customers for Your Business

May 21, 2008

If you own a service based business, check out this article in USA Today – Businesses turn to online reviews to grow clientele. When you get to the article, watch the video interview on the left sidebar.
It features LA Chiropractor Dr. Mike Dorausch who is getting up to 80% of his new business from customers [...]

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What Yahoo SearchMonkey Means for Small Business Websites

May 16, 2008

I attended the Yahoo SearchMonkey launch event last night at in the Yahoo URL cafe. I want to provide a quick take on what I saw there, and how it relates to a small business owner who has a website.
SearchMonkey allows developers and site owners to use structured data to make Yahoo search results more [...]

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Mind Map – How To Create Killer Flagship Content for Your Blog

April 19, 2008

If you’re into blogging, you’ve probably visited Chrisg.com, and if you’re like me you subscribe to Chris’ feed there. His blog is a constant source of great information on creating a compelling blog presence. If you subscribe to his feed in either RSS or Email, you’ll get a free copy of his ebook: Killer Flagship [...]

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